FAQ - AG1 by Athletic Greens (2024)

Sure! The only thing we advise against is mixing your AG1 with hot liquids, as this could affect the integrity and efficacy of some of the ingredients.

We recommend taking one serving size of AG1 per day, which is one scoop or one Travel Pack.

While we have a degree of individuality, all of our bodies are reliant on the same nutrient foundation to nourish the systems that power our health. AG1 addresses this universal need and provides the nutrients the body truly requires to build a foundation for whole body health everyday.

One scoop a day replenishes the nutrients you need while supporting brain, gut and immune health for daily performance.*

Yes. Your AG1 should be used within 90 days of opening. If unopened, please refer to the expiration date listed on the packaging.

Since AG1 contains probiotics and many whole-food sourced ingredients, the pouch should be refrigerated after opening. This helps preserve the integrity and efficacy of the ingredients.

When unopened, the hermetic seal of the pouch packaging prevents the need for refrigeration until you're ready to open.

Our AG1 Travel Packs are individually sealed and do not need to be kept refrigerated, making them perfect for when you’re on the go.

While you can take AG1 at any time of day, we recommend taking AG1 first thing in the morning on an empty stomach for optimal absorption.

Not only does AG1 replace the need to take a multivitamin, but it also eliminates the need for a multimineral, prebiotics, probiotics, stress adaptogens, energy booster, daily immune support, superfoods blend, greens powder, mushroom complex and digestive aids.

AG1 is one product that does the work of many.*

To get the most out of AG1, we recommend making AG1 part of your daily routine. The benefits of AG1 compound over time once it becomes part of your everyday routine. No one has the perfect diet, so AG1 gives you the peace of mind while covering your nutritional bases, day in and day out.*

We love when our community gets creative with their AG1 smoothies. Here is one of our favorite recipes:

• 8 oz cold unsweetened almond milk
• 1 scoop of AG1
• 1 banana OR ½ cup of frozen mixed berries
• ½ Avocado

Mix all ingredients in a blender and enjoy!

You may also experiment with different combos of fruits and vegetables, or add ingredients like cacao or protein powder as you desire. Please feel free to check out some of our other recipes here: https://drinkAG1.com/education/taste/en

Have fun with it!

To care for your AG1 canister and scoop, we recommend hand-washing only.

To clean your AG1 shaker, we recommend placing the bottle on the top rack of your dishwasher and hand-washing the lid.

AG1 is a Foundational Nutrition supplement made powerfully simple and convenient.

While you can take AG1 at any time, we recommend taking AG1 first thing in the morning on an empty stomach for optimal absorption.

To use, add 8 to 10 ounces of cold water to a glass or your AG1 shaker bottle. You can adjust the amount of water-based on your taste preference.

Then, add 1 scoop of AG1 powder. Shake or stir until fully blended. Drink and enjoy! Don’t forget – your AG1 pouch must be stored in a refrigerator after opening.

AG1 can be taken before, alongside, or straight after coffee.

AG1 is safe to take before, during, or after a meal but for best absorption we recommend drinking it on an empty stomach since food can change the rate that AG1 is digested and absorbed.

Yes! If you forget to put your opened package back in the refrigerator for a little while, no worries. It happens to the best of us. As long as the bag was not exposed to prolonged or direct heat, your AG1 should not lose any of the original efficacy. Just be sure to get them back into the fridge as soon as possible.

One daily serving of AG1 eliminates the need for other supplements such as a multivitamin,multimineral, prebiotics, probiotics, stress adaptogens, energy booster, daily immune support, superfoods blend, greens powder, mushroom complex and digestive aids.*

AG1 can be taken any time of the day. AG1 works best in 8 to 10 ounces of cold water and taken on an empty stomach to optimize absorption. Drinking AG1 in cold water first thing in the morning before you start your day would be an ideal morning routine.

Since 2010, we’ve improved AG1 52 times. Science, technology, and the availability of high-quality resources is constantly evolving, and we’re committed to keeping AG1 lockstep with that progress.

Some of the milestones in the AG1 continuous improvement path have included moving to a foil pouch, which dramatically reduced the amount of packaging material needed to ship AG1 by 80%, and adding rhodiola to the formula as more scientific research around the benefit of adaptogens emerged.

Thousands of studies were reviewed by our medical research team as part of the formulation process for AG1. Each and every one of the ingredients in AG1 is backed by peer-reviewed literature. If you'd like to learn more about an ingredient and the benefits it can offer, there is plenty of available literature for you to review. One of our favorite free resources is PubMed. Choose any ingredient, plug it into the search bar, and you will be amazed at the volume of information available.

With 9 synergistic products in one, 75 of the highest quality of ingredients, more than 50 iterations, and 10 years of focused, continual improvement, AG1 is so much more than greens. We invite everyone to do a side-by-side comparison of the AG1 ingredient label, found right on our website. Our track record of trust, quality, and commitment to continual improvement shows how committed we are to our AG1 users.

As the original Foundational Nutrition drink, AG1 is built to supply nutrient density in the easiest way possible. You’ll have a hard time finding another nutritional supplement product that delivers the same benefits in a single serving with our quality of ingredients and testing.

AG1 is manufactured in a TGA-certified (Therapeutic Goods Administration of Australia) facility, which is considered one of the most stringent standards globally. AG1 is also NSF Certified for Sport®, meaning our product has undergone a rigorous process by an independent third party including manufacturing facility audits; toxicological reviews to verify product formulation and label claims; testing to ensure no harmful levels of contaminants; and ongoing testing and auditing to ensure continued compliance. This means the ingredients listed on the label are actually in the product — and nothing else.

One daily serving of AG1 eliminates the need for other supplements such as a multivitamin, multimineral, antioxidants, superfood blends, phytonutrients, greens blends, adaptogens, digestive enzymes, prebiotics, probiotics, and synbiotics. You can trust AG1 to be effective with no compromises – ever – and the highest quality and greatest nutritional content.

Every ingredient is carefully selected for quality and the benefits are backed by science with a focus on the synergism between the various nutrients in AG1. The ingredients in AG1 are sourced in the purest forms possible.

The only thing left to do is try AG1 for yourself. See how it makes you feel, and then make your decision. We offer a 90-day money-back guarantee on the off chance that you're not satisfied.

AG1 is designed for people looking to support their foundational nutrition needs for whole body health.

While we have a degree of individuality, all of our bodies are reliant on the same nutrient foundation to nourish the systems that power our health. AG1 is an easy, drinkable daily supplement that supports brain, gut, and immune health through a science-driven formula of vitamins, minerals, prebiotics, probiotics, stress adaptogens, mushrooms, superfoods, and digestive enzymes.*

AG1 is not intended for individuals under 18 or pregnant/nursing women.

There are 50 calories in one serving of AG1. You can view the full ingredient label and supplement facts here.

The subtly sweet flavor of AG1 comes from the natural essence of pineapple core and vanilla bean, without added sugar or sweeteners.

While we have a degree of individuality, all of our bodies are reliant on the same nutrient foundation to nourish the systems that power our health.

Foundational Nutrition supplements address this universal need, and provide the nutrients the body requires to build a foundation for whole body health every day.*

You can learn more about Foundational Nutrition here.

AG1 is a daily Foundational Nutrition supplement that supports whole body health. It’s a science-driven blend of vitamins, probiotics, and whole food sourced nutrients that lay the foundation for daily performance and healthy aging.*

AG1 Vitamin D3+K2 is a Foundational Nutrition supplement that complements AG1 with a single drop formula of active vitamin D3 and K2. These two essential nutrients work together to support the cardiovascular system, help maintain bone density and support normal functioning of the immune system.*

Our AG1 Vitamin D3+K2 drops are available in an easy to use dropper, giving you the flexibility to personalize your serving each day.

Take 1-4 drops daily or as directed by your healthcare provider.

AG Omega3 is a Foundational Nutrition supplement that complements AG1 with a high-quality formulation of omega-3 fish oil, making it easy to get the additional essential fatty acids you need each day.*

Each serving of AG Omega3 provides over 2000mg of the most bioavailable forms of EPA and DHA, sustainably sourced from wild caught small fish that are molecularly distilled for purity and quality. Together, these two important fatty acids support brain and heart health.*

Since 2010, we’ve set out to formulate the most comprehensive and effective Foundational Nutrition supplement. Here’s what makes AG1 unique:

Comprehensiveness: One daily serving of AG1 combines the power of multiple supplements such as a multivitamin, multimineral, prebiotics, probiotics, stress adaptogens, energy booster, daily immune support, superfoods blend, mushroom complex, and digestive aids.*

Bioavailability: The more your body can absorb and utilize nutrients, the more impact those nutrients will have. The ingredients in AG1 are selected for how easy they are to absorb, for their potency, and for the presence of hard to get nutrients.*

Rigorously Tested: In combination with extensive research, rigorous sourcing criteria, and the strictest manufacturing practices, we also test AG1 for 950 impurities, banned substances and allergens, and prove our standards with third party certifications like NSF Certified for Sport.

Great Tasting: The subtly sweet flavor of AG1 comes from the natural essence of pineapple core and vanilla bean, without added sugar or artificial sweeteners.

One daily serving of AG1 eliminates the need for other supplements such as a multivitamin,multimineral, prebiotics, probiotics, stress adaptogens, energy booster, daily immune support, superfoods blend, greens powder, mushroom complex and digestive aids.*

We never compromise on quality, which is why some foundational nutrients, like vitamin D3 and omega-3s, are formulated separately.

Vitamin D from food is hard for the body to process. It is more bioavailable in oil forms and combined with vitamin K2, which is why we offer AG Vitamin D3+K2 separately for added micronutrient support.*

The omega-3's found in plant sources are not easily converted to EPA and DHA in the body, making it essential to consume them in their active forms. These forms are the most bioavailable in fish oil, which we offer exclusively to AG1 subscribers.

AG1 is a global health company with a mission to empower people to take ownership of their health. The company was founded in 2010 by Chris Ashenden, who worked with a team of doctors, scientists, and researchers to create AG1: a daily Foundational Nutrition supplement that supports whole body health. Today, AG1 is sold globally, with operations spanning North America, Europe, the UK and Asia-Pacific.

AG1 contains whole food-sourced ingredients. Because of this, the way it tastes month-to-month can naturally vary depending on seasonality, weather conditions during the crop cycle, and where the ingredients were sourced—much like how wine is impacted by the vineyard.

While taste can vary, it does not change the nutrient density of your AG1. We test the ingredients in AG1 to ensure quality and safety, and hold our suppliers to the highest standards

AG1 was intentionally designed to work with various unique fasting regimens. Providing only 4 grams of net carbs, 2 grams of protein and less than 1 gram of naturally occurring sugar, AG1 works with any time-restricted feeding (TRF) or intermittent fasting (IF) schedule. AG1 can be utilized in a very flexible manner by those who practice fasting.

If you are fasting for nutrient timing, metabolic health, caloric restriction, body composition, gut health, longevity, and healthy aging, to support oxidative stress, or for your general health and well-being, AG1 works perfectly in support of your goals, regardless of when in your day you take AG1.

If you are practicing a strict water fast for any reason then AG1 would break your fast.

If you are under a medically prescribed fast, you should check with your healthcare provider prior to taking AG1 or making any changes to your nutrition or diet.

AG1 is not intended for individuals under 18.

If you are taking prescription medication, we recommend you consult with your healthcare professional before using AG1.

We don’t recommend taking AG1 while pregnant or breastfeeding.

AG1 has less than 1g of sugar per serving, and is suitable for a variety of different diets and lifestyles, including:

• Paleo
• Keto and low-carb
• Vegan
• Vegetarian
  ​

AG1 contains NO:

• Dairy
• Gluten
• Animal products
• Artificial sweeteners
• Lactose or Egg
• Peanuts
• GMOs
• 500 Herbicides or Pesticides
  ​

If you have any concerns, please consult with a healthcare professional.

AG1 does not contain:

• Dairy
• Gluten
• Lactose
• Egg
• Peanuts
• Animal byproducts

If you have any concerns, please consult with a medical professional prior to taking AG1.

AG1 contains less than 1 gram of naturally occurring sugar per serving. There is no added sugar and no artificial sweeteners in AG1. We do use a very small amount of stevia, a pure extract from the stevia rebaudiana leaf.

At the moment, AG1 is not certified organic.

Instead of relying solely on organic practices, we choose to go above and beyond and make sure all of our ingredients are non-gmo, while testing for over 500 pesticides and herbicides including glyphosate and its metabolites.

When we formulated AG1, we did so with the goal of creating the most impactful, premium, and safe Foundational Nutrition supplement. This intent applies to every choice we’ve made, including whether or not to source an organic ingredient.

You can read more about our quality standards here.

Many whole foods that contain helpful plant compounds are difficult for the body to digest and absorb, so even adding them to your diet may not give you access to their full benefits.

AG1 never stops evaluating new research and optimizing our formula to make sure our ingredients are actually useful to your body, so we’ve been intentional about using concentrated extracts to isolate the most powerful active ingredients.*

AG1 is a science-driven formula of vitamins, minerals, prebiotics, probiotics, stress adaptogens, functional mushrooms, superfoods and digestive enzymes—all in a single scoop, designed to drink daily. The ingredients in AG1 are sourced and optimized for bioavailability, meaning they work with your body to deliver their intended benefits. AG1 undergoes 950 quality tests and is certified by one of the most rigorous independent quality and safety certification programs, NSF Certified for sport®.

You can learn more about the ingredients in AG1 here.

AG1 contains two of the safest probiotic species, Lactobacillus acidophilus, and Bifidobacterium bifidum. Together, these two probiotics species are known to help reinforce the gut barrier to increase absorption of nutrients and support health of the entire gut lining.*

Synergism refers to the effect of multiple things working together to produce a better result than they would individually. In AG1, the synergism and improved effect of combining pre- and probiotics is called a synbiotic – in other words, a formula that optimizes how prebiotics and probiotics work in unison for gut health.

AG1 contains two of the most thoroughly researched probiotics, Lactobacillus acidophilus and Bifidobacterium bifidum. Just how probiotics exist in nature with prebiotics (think fermented foods, fibrous vegetables, pickled foods), AG1 offers the same impact by combining prebiotic fiber like inulin, apple, beets, artichoke and kelp to supply the probiotics with food to multiply and flourish in the gut. Combining synbiotics with a bountiful diversity of phytonutrients like green tea, cocoa and grapeseed drive the variety needed for a healthy gut microbiome, which provides foundational support for all of the body’s systems.*

Some AG1 users notice benefits in several days to weeks, and for others, the benefits of AG1 may be more subtle, gradual, and consistent as the benefits compound over time. Most AG1 users are shocked at how different they feel or how prior issues recur if they miss a week.

AG1 is based on our approach to Foundational Nutrition, which is about investing in your health daily, focusing on nutrient density, quality nutrients, gut health, and ensuring the support of the entire body as a whole every day. We understand that health is not linear, and our focus is to nudge health in the right direction! There are also diet, lifestyle, and unique individual factors that influence when someone may start to notice the changes from taking AG1.

To get the most out of your AG1:

• Take AG1 every day, which is the most important step in ensuring you reap the maximum benefits from AG1. Consistency matters. In most cases, it may take up to 90 days for the benefits to begin to compound.
• Take AG1 on an empty stomach. This allows for the best absorption.
• Take AG1 in a glass of cold water. To ensure your body can easily absorb all the nutrients AG1 offers

In addition to these tips, it’s important to remember that the nutrients in AG1 support the body in a variety of ways. The pre- and probiotics will begin to work synergistically to support an ideal gut biome, which in turn supports the rest of the body’s functions.

There are changes that take place in your body that may not be realized immediately, but present over time such as immune support, improved digestion, enhanced absorption of nutrients, hormone support, cognitive and focus support, and much more.

While many factors influence the impact you may feel from AG1, including the consistency of your routine and your health prior to starting, most results from the ingredients in AG1 are experienced after 30 to 90 days.

In a single-arm study that assessed the self-perceived efficacy of AG1 in a group of 35 healthy adults ages 25-48 over 90 days, 97% of participants felt more energy and noticed less gas and bloating at 30 days. At 90 days, 94% of participants felt more calm, and 97% felt digestion improved. You can read more about what we studied and learned here.

While many factors influence the impact you may feel from AG1, including the consistency of your routine and your health prior to starting, most results from the ingredients in AG1 are experienced after 30 to 90 days

In a single-arm study that assessed the self-perceived efficacy of AG1 in a group of 35 healthy adults ages 25-48 over 90 days, 97% of participants felt more energy and noticed less gas and bloating at 30 days. At 90 days, 94% of participants felt more calm, and 97% felt digestion improved. You can read more about what we studied and learned here.

We adhere to strict standards of product integrity, and source the ingredients in AG1 for potency, purity, and nutrient density. You can read more about our standards and sourcing practices here.

You can read more about our quality standards and processes here.

Yes. We are committed to sourcing the highest quality ingredients from around the world in an effort to reduce the amount of heavy metals that may be present. Every batch of AG1 is rigorously tested to ensure the levels of heavy metals are in full compliance with the standards of NSF International, a third-party certification organization that has verified our products and provided us with the NSF's Certified for Sport®.

Being Certified for Sport® means that AG1 is certified under some of the strictest industry regulations available today, which include:

• Testing of every batch to prove that AG1 does not include any of 280+ banned substances as defined by major athletic organizations and the World Anti-Doping Agency.
• Approval of each ingredient for use by professional athletes.
• Label claim testing.
• No unsafe levels of contaminants in the product.
• Annual audits of the facility where the product is produced for (1) NSF/ANSI 455-2 Good Manufacturing Practices for Dietary Supplements, (2) Health Sciences Certification - Product Certification, and (3) GMP for Sport.

You can read more about our quality standards and processes here.

Proposition 65 is a California law that applies to over 900 different man-made and naturally occurring chemicals and substances. The law requires companies to inform consumers in California if their products – including food – contain or cause an exposure to one or more of the chemicals on the State’s list. To learn more about Proposition 65, please visit drinkag1.com/prop65/en

We’ve spent over a decade in pursuit of creating the highest-quality Foundational Nutrition supplement. We think about quality through four considerations—research, sourcing, manufacturing, and testing. And at each step of the process we go above and beyond industry standards.

This includes relying on expert-led scientific research on AG1, sourcing ingredients for potency and purity, manufacturing at TGA-registered facilities, and testing for 950 contaminants, impurities and allergens. We verify our testing process with one of the most rigorous independent quality and safety certification programs, NSF Certified for Sport®.

You can read more about our quality standards and processes here.

AG1 contains two of the safest probiotic species, Lactobacillus acidophilus and Bifidobacterium bifidum, which we source from highly reputable sources. Our probiotics are non-dairy, made through fermentation, and not of animal or soil origin.

AG1 stands by the health, safety, and efficacy of AG1. We verify that the ingredients and quantities of the ingredients in AG1 are consistent with the vast body of peer-reviewed medical research, which is further confirmed by our team of doctors and scientists, to ensure the product is safe for its intended use.

Lead occurs naturally in many whole foods. Anything that comes from the ground, including fruits, vegetables, and even drinking water, has the potential to contain some heavy metals.

The ingredients in AG1 are rigorously tested to ensure there are no unsafe levels of contaminants, including lead and other heavy metals. This process is verified by a third party, NSF International, in order for AG1 to be NSF Certified for Sport. Additionally, AG1 is manufactured in TGA registered facilities which abide by strict manufacturing practices, including protocols for processing AG1 to prevent contamination.

In compliance with the law, we include a Prop 65 warning on every AG1 order shipped to California. To learn more about Proposition 65, please visit drinkag1.com/prop65/en

As a global health company, we recognize that not everyone has access to the healthy, nutritious food that makes lasting health possible. Our support of nonprofit partners since 2019, including our longtime partners No Kid Hungry and World Central Kitchen, has helped provide 14 million meals to communities around the world. These meals have helped address food insecurity in kids, as well as enabled us to help respond to humanitarian, climate, and community crises.

You can read more about our social impact mission and the progress we’ve made towards our goals in our latest Impact Report.

Plastic is an extremely versatile material, and it has a lot of important uses. It’s also an environmental problem. It is made from non-renewable oil and gas resources, and the way we dispose of plastic is problematic: Plastics are ending up in landfills, the ocean, and throughout our entire ecosystem as microplastics. We use plastic, where it's the most reliable material to preserve the integrity of our product and member experience. As part of our commitment to continuous improvement, we are always looking to identify the places where it doesn't make sense to use plastic and find better solutions. We’re making changes one by one, and are continuously working with our suppliers to source and create more sustainable solutions.

Our commitment to science means understanding our impact on the planet, and recognizing the direct correlation between planetary health and human health.

Each year, we publish an Impact Report that measures our progress across our social and environmental impact as a company. You can read the latest Impact Report here.

Since 2017, we have completed these plastic reduction projects:

1. Transitioned to fully paper-based Welcome Boxes. That includes a paper box, paper lining, paper tray and paper insert that have been evaluated by How2Recycle and confirmed as recyclable.
2. Removed the cellophane plastic wrapping from our Travel Pack cartons. They are now sealed with a small sticker.
3. Switched to paper-based tape for all of our outer packaging needs, making our boxes easier to recycle.
4. Removed plastic bags previously used to protect our AG1 shakers in Welcome Boxes and transitioned to lightweight biodegradable paper inserts.
5. Committed to using recycled kraft paper dunnage when packing our products and avoiding using plastic filler.
6. Transitioned from plastic bubble mailers to kraft paper mailers to deliver your AG1 pouches.

At AG1, we believe that a responsible business must be environmentally conscious, as our health depends on our planet’s health. We’re striving to be a leader in this space by maintaining our status as a Climate Neutral Certified company, and by continually working to improve our shipping, manufacturing, packaging, and waste-disposal practices.

You can learn more about our Sustainability Initiatives in our 2022 Impact Report. Accomplishments from 2022 include:

• Calculating and offsetting all of our emissions (every flight, every shipment, every product manufactured) from 2021 to receive Climate Neutral Certification for the second year in a row
• Transitioning from a plastic mailer to a smaller, exact-fit kraft paper mailer
• Established a USA manufacturing facility to greatly reduce transit distances

If you are already an AG1 member, you can manage that by logging into your member portal here. You can also access it by clicking on the icon on the upper right corner of drinkAG1.com.

To access your member portal, simply log in to your account on our website using your registered email and password. If you don't have an account yet, you can create one using the same email you used for your AG1 purchase.

We recommend hand-washing your AG1 hat for the best results. This gentle method is the optimal way to preserve its quality and longevity. After washing, be sure to air dry it.

You can easily clean your AG1 tote bag by machine washing it in cold water for effective cleaning. After washing, remember to air dry it.

To care for your AG1 canister and scoop, we recommend hand-washing only.

Cleaning your AG1 shaker is best done by placing the bottle on the top rack of your dishwasher and hand-washing the lid.

We're here to help! Please reach out to our Customer Happiness Team at support@drinkAG1.com.

If you did not receive an expected item with your initial order, please contact our Customer Happiness Team at support@drinkAG1.com.

If you are already an AG1 member, you can manage that by logging into your member portal here. You can also access it by clicking on the icon on the upper right corner of drinkAG1.com.

There is an unsubscribe link at the bottom of all non-transactional emails. Click on the link to unsubscribe from future emails from us.

You will still receive any transactional emails with information relating to your orders and your member portal..

If you are already an AG1 member, you can manage that by logging into your member portal here. You can also access it by clicking on the icon on the upper right corner of drinkAG1.com.

Want to add Travel Packs to your subscription orders? Want to add a bottle of Vitamin D3+K2 to your next order only? As a subscriber, you have access to add any of our products to your subscription orders or to your next order only within your account. Find out how below.

Add Products to Your Subscription

The steps below show you how to add a product to your subscription. This means that the product you add will be included in each subscription order automatically until you remove it. To add a product to your next order only, skip to the section below titled Add Products to Your Next Order Only.

1. In your account, ensure you are in Subscription Edit Mode

2. Locate the Add to Your Subscription section. If you’re on a mobile device, you’ll need to scroll down the page

3. Scroll through the product catalog to find the product(s) you’d like to add to your subscription and click the Add button

4. Click Add to Subscription in the pop out to confirm

5. You should now see the product(s) added under your subscription settings

Add Products to Your Next Order Only

The steps below show you how to add a product to your next order. This means that the product you add will only be included in your next scheduled shipment and will not be included in any subsequent shipments. To add a product to all future subscription orders, refer to the section above titled Add Products to Your Subscription.

1. In your account, ensure you are in Next Order Edit Mode by moving the slider to the right

2. Locate the Add to Your Next Order section. If you’re on a mobile device, you’ll need to scroll down the page

3. Scroll through the product catalog to find the product(s) you’d like to add to your next order and click the Add button

4. Click Add to Next Order in the pop out to confirm

5. You should now see the product(s) added under your next order settings

We know that life happens, so we’ve made it easy for you to cancel your subscription by logging in to your account.

Just need a little extra time to work through your supply? You can change your order date. Do you feel like you’re getting orders too quickly? You can try adjusting your delivery frequency. If you’re on the fence about cancelling, please reach out to our customer happiness team. We’re here to help find the perfect solution for you.

1. In your account, click the Cancel subscription link

2. Confirm your cancellation by clicking the green Cancel Subscription button

3. Help us improve by sharing why you’ve decided to cancel and then click Submit

4. You’ll see that you no longer have an active subscription
   ​​

When you're ready to start again, please login to your account and reactivate your subscription. If you are having trouble please reach out to our customer happiness team.

If you are already an AG1 member, you can manage that by logging into your member portal here. You can also access it by clicking on the icon on the upper right corner of drinkAG1.com.

After your order is placed, you will receive an activation email in your inbox, that will prompt you to create an account. This will allow you to access your account with flexible subscription management options. If you wish to create an account at a later date, you can always register at: drinkAG1.com/members using the email attached to your purchase.

If you have any trouble creating your account, please reach out to our customer happiness team.

You have full control over your subscription preferences (delivery date, frequency, cancellation) within your account. If you have already created an account, you can login: www. drinkAG1.com/members

If you have not yet created an account, you can register using the email address attached to your purchase. Our customer happiness team is also available to help you create your account or make adjustments to your subscription.

Thank you for contacting AG1.

Moving or need to temporarily change your address? No problem. Your subscription must be active to update your Shipping Address, logging in to your account.

If you’re having trouble logging in to your account please try one of the following options that may address your concern:

1. You have entered your email address and password correctly and have received an error message such as unidentified user.

• There is a chance your account was not completely set up. You can do this now by using the create an account option. You will immediately get a message letting you know that an account activation email has been sent.
• Once your account is activated you will be able to access your account.

2. If you’ve already created an account but don’t remember your password, you can reset it by clicking on the “forgot your password?” link on the login page.

• If you receive the message: Could not find customer. There is a chance your account was not completely set up. You can do this now by using the create an account option. You will immediately get a message letting you know that an account activation email has been sent.
• Once your account is activated you will be able to access your account.

If you’re still not able to log in after trying the above suggestions, please contact our customer happiness team and we’ll help you get in to your account.

Moving?

If you know your new address, you can go ahead and update it in your account for future orders. If you need a little time to get settled in, you can also schedule your order for a later date that’s convenient for you.

Traveling?

Traveling can be tough on your immune system. Stress, increased exposure to germs, disrupted routines, and decreased quantity and quality of sleep can all contribute to a weakened immune system making you susceptible to illness. That’s why good nutrition is especially important when you’re traveling. We make it easy for you to get the extra nutritional support you need with our Travel Packs - individually sealed servings of AG1 perfect for when you’re on the go. You can add them to your subscription in your account.

You can also schedule your orders to resume at a later date when you’ve returned from your travels.

If you need assistance with these or any other changes, our customer happiness team is happy to help.

Get your deliveries every other month and save 50% on shipping costs. Once you sign up for a subscription, we give you full flexibility within your member portal to group your shipments into bulk orders and take advantage of our $9 flat rate shipping. In addition, this option reduces your carbon footprint with decreased packaging and shipping. Our customer happiness team is also available to set up the most economical subscription for your needs.

We send a shipping confirmation email to you when your order is in transit. The email includes your tracking number so that you can keep tabs on your shipment.

Sometimes these emails can end up in your spam folder or “Promotions” tab in Gmail. If you can't find your shipping confirmation email, try searching your inbox for all emails from support@drinkAG1.com.

USA

Most packages will arrive within 3-5 business days with standard priority shipping but we always do our best to get shipments to you sooner. We also offer 2-day expedited shipping if you would like your AG1 shipped faster. Orders placed before 2pm ET for East Coast and 2pm PT for West Coast are usually processed the same day. All orders are shipped from the USA.

Canada and Singapore

Most packages will arrive within 7-14 business days but we always do our best to get shipments to you sooner. Orders placed before 2pm ET are usually processed the same day. All orders are shipped from the USA.

Australia

Most packages will arrive within 4-7 business days but we always do our best to get shipments to you sooner. Orders placed before 2pm ET are usually processed the same day. All orders are shipped from the USA.

Europe

Most packages will arrive within 3-5 business days but we always do our best to get shipments to you sooner. Orders placed before 3pm CET are usually processed the same day. All orders are shipped from the Netherlands.

We occasionally experience shipping delays due to weather events that are out of our control. If you have any concerns about when your greens will arrive, please contact our customer happiness team and we will do everything we can to take care of your needs.

UK

Most packages will arrive within 3-5 business days but we always do our best to get shipments to you sooner. Orders placed before 3pm CET are usually processed the same day. All orders are shipped from within the UK.

We occasionally experience shipping delays due to weather events that are out of our control. If you have any concerns about when your AG1 will arrive, please contact our Customer Happiness team and we will do everything we can to take care of your needs.

USA, Singapore, Canada, Australia

We charge a flat rate of $9.00 for shipping.

Europe

Shipping rates vary by country. Please reach out to our customer happiness team if you have any questions or concerns.

United Kingdom

There is no delivery charge within the United Kingdom. Please reach out to our customer happiness team if you have any questions or concerns.

USA

Our shipments are sent via LaserShip, OSM, USPS, or UPS. We assign a carrier based on your zip code and shipping method preference.

Canada

Shipments are delivered by DHL Express. The cut-off time is at noon.

Europe

Shipping carriers vary by country. Please contact our customer happiness team if you have any questions or concerns.

UK

Shipments are delivered by the Royal Mail and Partner Parcel.

We currently ship to the USA, Singapore, Canada, Australia, the United Kingdom, and Europe. We also offer AG1 in China through our WeChat store.

We do not offer wholesale pricing at this time

New customers can make a one-time purchase or sign up for a subscription to a month's supply of travel packs on our website drinkag1.com.

If you're already an AG1 Member, you can purchase travel packs by logging-in to your member portal. Members can purchase either a month's supply or 5 Travel Packs. Members can swap between the pouch and Travel Packs for their subscription, add travel packs to their upcoming order, or place a standalone order that ships immediately. We have flexible options to help you keep up with your daily habit.

If you need any assistance ordering or adjusting your subscription, please logging-in to your member portal or contact our Customer Happiness team.

If you are an AG1 member, you can view your upcoming order details by logging-in to your account. You can make changes to your order any time before your next order date.

It’s important to us that our customers are happy, so your purchase is covered by our incredible 90 day money-back guarantee. If you’re not 100% satisfied, you can contact us within 90 days of your first order to initiate the process of receiving a refund for your original order

Subscription Purchase

A subscription purchase is perfect if you’re looking to establish a daily habit that supports you in improving your overall health and fueling your body with amazing nutrition every day.* If you live a busy lifestyle or would just like peace of mind that you’ll never run out by forgetting to order, then a subscription is a great fit for you. We'll ship your products to your door every 30 days (unless noted otherwise). You can change your cadence to ship more or less often or cancel your subscription any time. By subscribing to AG1, you’ll also receive our subscribe & save discount.

We offer flexible subscription management options and you have full control over these settings via your member portal.

Have more than one person in your household taking AG1? You can choose our bundle option and save even more.

One-Time Purchase

If you’re on the fence and want to give the product a try for a month before starting a subscription, then the one-time purchase option is for you. You'll get a one-time delivery of a month’s supply.

Yes! Our refer a friend program allows you to give your friends a free year's supply of AG Vitamin D3+K2, plus 5 free AG1 Travel Packs with their first purchase, and get $15 off your next order when they make their first purchase.

To learn more about our refer a friend program, click here.

You can refer friends through our refer a friend page. You'll be asked to enter your name and the email address associated with your AG1 account.

Once you enter your information, you'll be taken to your own custom referral page where your can refer friends in five different ways:

• A custom referral link that you can copy and share whenever, wherever, and with whomever you'd like
• Enter your friend’s email address and a brief message (or use our pre-filled message) and your friend will receive an email with your custom referral link
• Share your custom referral link via Facebook Messenger by clicking the Messenger button, or via a Facebook post by clicking the Facebook button
• Share your custom referral link via a Twitter post by clicking the Twitter button
• If you're on a mobile device, you'll also have the option to share your custom referral link via SMS

When your friend clicks on your custom referral link in any of the above methods of sharing, they will be directed to your custom referral page where they can redeem 5 free AG1 travel packs with their first purchase.

Your friend must use your custom referral link to make a purchase in order for you to receive your reward.

AG1 Refer a Friend Program is only available in the USA, Canada, and Australia reward.

AG1 Refer a Friend Program is only available in the USA, Canada, and Australia

If you are a subscriber, you can apply the promo code for your referral reward to your next order.

1. Login to your Customer Portal

2. Copy your promo code from your reward email

3. Click "Manage Your Subscription"

4. Add your promo code under Order Summary

Note: Promo codes for referral rewards are good for one use only and only one code can be applied per order.

Once your friend successfully makes their first purchase, you will receive a unique promo code by email for $15 off your next purchase.

You can use the promo code to make a purchase on our website by applying the promo code at checkout.

If you're a subscriber you can apply the code to your next order from within your account.

If you are using an ad blocker, the refer-a-friend page, and your personal referral link may not load properly. Please try disabling your ad blocker or whitelisting our site and refreshing the page.

USA and Canada

Email: support@drinkAG1.com

Chat: Click the chat icon on the bottom right of any of our web pages

The US: 24/7

The EU: 9 am- 7pm CET Sun-Sat

The UK: 8 am- 6 pm GMT Sun-Sat

Europe

Phone:

🇬🇧 +44 203 004 2658

🇩🇪 +49 800 723 4944

Email:

support.uk@drinkag1.com,

support.eu@drinkag1.com

Chat: Click the chat icon on the bottom right of any of our web pages

Office Hours: Monday - Friday 9am - 7pm CET

If you are a fan of our products and have an audience you’d like to share them with, we’d love to have you on board. We love working with partners who are passionate about helping others live healthy and fulfilling lives. So if you have an idea on how we can work together, let us know! Contact our partnerships team by filling out the contact form here.

If you are a journalist and have a media inquiry, please contact press@drinkag1.com

Since we introduced Athletic Greens in 2010, the assumptions that came with the name never fit: the product is more comprehensive than a typical greens powder, and not just for athletes.

In 2021, we named our product AG1, sitting underneath Athletic Greens. Now, we are completing the evolution and using AG1 as our brand and product name to help provide clarity on our vision to be the most trusted Foundational Nutrition supplement. Athletic Greens is still the name of our company.

Yes. In 2021, we named our product AG1, sitting underneath Athletic Greens. While there is now an AG1 logo at the top of your membership portal, your experience, package, and product will be the same experience you know and love—you’ll just see more AG1, and less Athletic Greens.

Yes, AthleticGreens.com is now redirecting to DrinkAg1.com. In 2021, we named our product AG1, sitting underneath Athletic Greens. While there is now an AG1 logo at the top of our web pages and your membership portal, your experience, package, billing, order processing, and product will be the same experience you know and love—, you’ll just see more AG1, and less Athletic Greens.

While there is now an AG1 logo at the top of your membership portal, your experience, package, and product will be the same experience you know and love—you’ll just see more AG1, and less Athletic Greens.

Lost your metal scoop?

Don’t worry, we got you! Replacement scoops are always available to our members at no additional cost. Head to drinkag1.com/members or reach out to our Customer Happiness team to get a free replacement.

Waiting for your metal scoop to arrive? Here’s how to measure while you wait:

You can use a heaping tablespoon to mix your AG1.

We highly recommend using the metal AG1 scoop that you received when you started your subscription with AG1. One level AG1 scoop delivers 12g of micronutrients, pre- and probiotics, antioxidants, and adaptogens in the quantities we intended to build a nutritional foundation in the body.

Our goal is to remove 100% of our plastic scoops from AG1 pouches by the end of 2024 in the US, Canada and Australia. During this transition, some pouches will have a plastic scoop, and some will not.

At AG, better health is everything - the health of our members and the health of our planet. We know it, and our members know it. After listening closely to our members’ invaluable feedback and as part of our commitment to sustainable practices, we have made the decision to phase out the disposable plastic scoops found in AG1 pouches to reduce our contribution to plastic waste.

Yes. Even though we are removing plastic scoops from AG1 pouches, the recommended serving size of AG1 will remain the same (12g). This serving size is delivering a science-driven blend of 75 high-quality ingredients that are working together for optimal impact on your health.